We have an opening for you, come join our great team in our Appleton Office.  The Family Radio Network has a full-time Business Office Receptionist opening at the Appleton office location. Are you detailed oriented, enjoy people, have an upbeat personality, and strong Microsoft office skills, this position is for you. Other duties will include data-entry, answering income calls, a willingness to pray with our listeners when needed and more.  

Overview:

The Business Office Receptionist position provides data entry to the business office and provides an important first impression of the radio ministry to the public by answering phones, greeting station guests and giving tours, answering listener e-mails, coordinating volunteers, assisting with confidential donor records and more.This position is to help fulfill The Family’s mission by helping all people in our listening areas draw closer to Christ and through our mission in broadcasting the hope of Jesus Christ to strengthen and encourage listeners.

Faith-Based Expectations:

• Uphold and abide by The Family Radio Network, Inc.’s Vision, Mission, Core Values, and Doctrinal Statements & Beliefs.
• Have an active and growing personal relationship with Jesus Christ.
• Will demonstrate a Christ-like attitude by praying, sharing, and pointing people to Jesus Christ.
• Is expected to be actively involved in a local church.

Primary Responsibilities:

Answer and direct incoming calls. 

Greet and serve visitors.

Receive prayer requests and pray with listeners, as needed.   

Enter and maintain donor records, ensure accurate data entry, merge and mail thank you letters and other donor communications, monthly and year end responsibilities.

Assist with donor follow up in regard to electronic giving, as needed.

Handle administrative tasks such as scanning, copying, filing, organizing, mailing, generating reports, setting up meetings and various website functions. 

Process volunteer applications and welcome procedures.

Receive, sort, and distribute incoming mail to team members.

Processing and mailing outgoing packages. 

Type up staff meeting agenda, write minutes and distribute to all team members.

Crosstrain for deposit backup and other areas, as needed.

Assist Help for the Homeless Coordinator with various tasks.

Design on-line forms, as needed.

Proof reading.

Assist in organizing luncheons and events. 

Organize office supplies, various print materials, etc.

Assist with station fundraisers.

Attend community engagement events, as needed.

All other duties as assigned.

Requirements:

• Has a personal relationship with Jesus Christ; is spiritually grounded and knowledgeable of the Bible.  
• Maintain confidentiality in all aspects of listener, client, staff, and ministry information.

• Computer proficiency and working knowledge of Microsoft Office Suite with emphasis in Word & Excel. 

• Strong attention to detail to maintain correct and accurate information and able to troubleshoot errors and issues.
  • Strong verbal and written communication skills and interpersonal people skills.
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  • Time management skills, self-starter, and ability to multi-task.
  • Strong organization and planning skills.    
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  • Passionate about the station, the vision and mission of The Family.
• Emotionally intelligent and can interact with others well to maintain and grow co-worker, donor, and listeners relationships.
• Highly motivated team player capable of working effectively under pressure, who listens well, and who is not afraid to ask for help.
• Ability to work independently and be self-motivated. Able and willing to accept supervision. Must be a good fit with the station.
• Works well with others, trustworthy, honest, dependable and is passionate about the outreach of The Family.

 Experience and Education:

High School Diploma required. Associate degree preferred.

2-year minimum administrative, receptionist, data entry experience.

And for more details go online to https://thefamily.net/jobs/ and to apply.