Membership Services Specialist
Wisconsin Public Radio and PBS Wisconsin are seeking a Membership Services Specialist to join the team of dedicated individuals responsible for providing exemplary stewardship and service to the members and audiences of Wisconsin Public Radio and PBS Wisconsin.
This is a rewarding opportunity for someone who wants to use their creative problem-solving, organizational, and communication skills to foster philanthropic relationships and advance a vital public-service mission.
The Membership Services Specialist will report to the Membership Services Manager and is part of the Wisconsin Public Radio and PBS Wisconsin Membership team.
The Membership Services Specialist will collaborate on executing and developing practices and workflows in our Customer Relationship Management (CRM) database that will support an exciting future for public broadcasting in Wisconsin.
A day in the life of a Membership Service Specialist includes but is not limited to: direct phone communication with our donors and audience members, working with colleagues across the development team to reach fundraising goals, processing financial transactions, fulfilling thank you gift requests, and serving as the voice of our organizations.
This position is Ongoing/Renewable.
This is a full-time position that works core business hours, Monday–Friday, 8:30 a.m.–5:00 p.m. Occasional evening and weekend work may be required for on-air fundraising drives, held 5-6 weeks per year and other special events.
This position works at Vilas Communication Hall on the UW-Madison campus with the option of working partially remote in a hybrid schedule. Some work may be performed remotely, at an off-site, non-campus work location. During the initial three-month training period, on-site work is required. The final schedule can be discussed in the offer stage, but fully remote candidates will not be considered.
Remote work requires an approved flexible work arrangement (FWA). A FWA requires successful candidates to possess their own high-speed internet and phone to perform the work on a university provided computer. Per University policy, transportation between home and assigned work location is not payable/reimbursable and will be at the expense of the employee.
This position requires the ability to sit or stand at a desk and use a computer, keyboard, and mouse for several hours at a time and occasionally lift and carry heavy supplies up to 30lbs. Supplies can include boxes of merchandise, print materials, and event furniture (tables, chairs, easels).
For application instructions, please apply directly to this link: https://jobs.wisc.edu/jobs/membership-services-specialist-madison-wisconsin-united-states-a1684aa0-0586-4c3e-816b-f3b9734de811
Images
Additional Info
Station/Company Name : UW Madison
Contact Name : Katherine Liu
Contact Email : knliu@wisc.edu
Location : Madison
Application Information : Click the "Apply" button to start the application process. Please note, there is only one attachment field. You must upload all of your documents in the attachment field, either as one combined document or separate documents.
The following is required for your application to be considered complete:
A cover letter describing how your experience relates to the listed required and preferred job qualifications.
Resume detailing your educational and professional background.
Finalists will be asked to complete a skills test related to data entry. The finalists will receive detailed information about the skills test ahead of time and will have access to the necessary instructions while they complete the skills test.
We are eager to learn more about how your experience may align with this position. Please keep in mind that your cover letter, resume, and/or writing samples should address your experience and how it relates to the position qualifications. The written application materials will determine who may advance to the first-round interviews.
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment.
This position has been identified as a position of trust with financial/fiduciary responsibilities. The selected candidates will be required to re-check every four years.
Finalists will be asked to provide a list of at least three professional references with titles, emails, and phone numbers (including at least one supervisory reference). Note that references will not be contacted without your prior knowledge.
Expiration Date : 3/17/2026
